Branding Secrets for Your Clinic
Taking care of pet health is the heart of every clinic. Good pet care needs to be the foundation of every practice, but if it's the only focus the clinic might not be as successful as it could be. Great health care at the expense of customer service can result in high customer turn over, and at best lackluster reviews. Here are a few reasons why branding your clinic as a business that cares about customer experience really matters.
The Economics of a toxic workplace
Mental health issues have even gained the attention of the United States surgeon general Vivek Murthy, who has pointed out the dangers of toxic workplaces in a recent WSJ article where he said “Toxic workplaces are harmful to workers—to their mental health, and it turns out, to their physical health as well.” He added that unrelenting stress at work wears your body down, compromises your immune system and can lead to a cascade of ailments such as depression, heart disease and sleep deprivation.
5 biggest trends in vet med
The world is changing rapidly and probably no other profession is affected as much as veterinary medicine. In the last few years, we have had an all time high demand for our services, at the same time, technology in animal health has made massive steps forward. These factors are dramatically changing the landscape of our profession.
Vet Candy congratulates winner of our 2023 Design & Innovation award
Vetique is a veterinary clinic in Chicago with a design like no other. From chandeliers in the hallways to a fully stocked bar. Vetique knows what their customers want and they designed their clinic around that.
The Importance of a Good Customer Experience
The experience a business provides its customers is reflected in its reputation. Failing to show respect and cater to your customer's needs could harm a veterinary clinic's reputation and success. This could potentially lead to a loss of service over time. With healthy communication and good service, you can expect just the opposite. That’s why it is so important to maintain a practice that values the customer's comfort and well-being.