At its core, hospitality is a mindset that transcends professions. Whether you're a veterinarian, dentist, chiropractor, or physician, "Hospitality in Healthcare" by Debbie Boone, CVPM (Certified Veterinary Practice Manager), is a transformative guide that encourages healthcare teams to embrace a servant's heart approach. It empowers them to proactively personalize each individual's experience, benefiting not only the patients but also the practice as a whole.

Picture a workplace where team members eagerly anticipate their workdays and foster harmonious relationships. Envision a continuous influx of new patients solely through referrals, alongside a loyal clientele that remains committed to the practice year after year.

"Hospitality in Healthcare" delivers an array of compelling narratives and insightful lessons that can revolutionize how medical practices approach patient care. It seamlessly combines Debbie's time-tested hospitality techniques with her deep knowledge of neuroscience, body language, conscious and unconscious biases, creative thinking, and behavioral dynamics. These elements are thoughtfully interwoven into an accessible and comprehensible format.

If your aim is to minimize workplace conflicts, reduce complaints, retain staff, and garner five-star reviews, "Hospitality in Healthcare" is your definitive guide. Embracing hospitality skills not only allows healthcare providers to find joy in their work but also enables them to receive the respect and appreciation they rightfully deserve while simultaneously enhancing the satisfaction of those they serve.

Get your copy here: Hospitality in Healthcare