Mixlab, a veterinary pharmacy, has introduced a new client portal designed to simplify the prescription management process for veterinary practices and animal owners alike. The client portal offers 24/7 order management capabilities, including real-time order tracking and self-service tools for managing refills, auto-refill schedules, and more. This innovative tool aims to enhance efficiency for veterinarians while providing a seamless experience for pet owners, ultimately driving prescription compliance and saving valuable time for both parties.

Kevin Green, Head of Product at Mixlab, highlighted the importance of this launch: "With the evolving expectations of today’s digital consumers and our expansion into large animal capabilities, we’ve seen a growing demand for a client prescription management portal. We’re excited to introduce this game-changing solution that improves the experience for both clients and prescribers."

The new client portal complements Mixlab’s existing personalized pharmacy services, enabling animal owners to manage their prescriptions easily. Once a prescription is submitted, owners can track their orders, view order history, request refills, and manage auto-refill preferences through the portal. These features are fully integrated with eMix, Mixlab’s proprietary prescription management platform for veterinarians, allowing prescribers to approve or modify refill requests in real-time.

Mixlab’s integrated tech stack, including its proprietary pharmacy management system and PIMS integration, continues to elevate the pharmacy experience for all stakeholders, solidifying Mixlab's position as a trusted partner for veterinarians and a reliable, convenient solution for pet owners.